Why are there 2 spaces under the User ID column for each
account?
A
We are requesting a 2nd choice for your desired User ID
just in case the 1st choice for User ID is taken by another user.
Q
Do I have to input the actual end user’s name under the
“Name” column for each account?
Or can I use a different name assignment for each account?
A
You can assign an account name other than the end user’s
name (i.e. "company1", "company2", etc.
Q
I do not have a BlackBerry device yet, so I do not know
my IMEI and PIN.
A
The BlackBerry IMEI and PIN are necessary for Namimail
setup. Please purchase a BlackBerry device prior to registering for Namimail.
Q
What should I do if I want to register more than 5 accounts?
A
A form for additional accounts can be provided at your
request. Please let us know if you would like this form and we will be more than
happy to provide to you.
Q
Can I assign a Secret Question one by one for each account?
A
Yes. Please complete an application for each account.
Q
What do I do if the Terms and Conditions need to be modified
for legal purposes?
A
We are not accepting modifications to the Terms & Conditions.
Q
Where do I find my BlackBerry device’s IMEI and PIN?
A
The IMEI and PIN can be found at the following location
on your BlackBerry device:
- Model 7100: Tools→Settings > Status
- All others: Options > Status
We recommend selecting the Pay as You Go Plan.
If you do not utilize the Public Internet Access service with your PC, you will
never be charged connection fees, hence, you will only be paying for Namimail.
Q
Are charges for use of Namimail based on usage or time?
A
No, Namimail charges are not based on usage or time. The
Public Internet Access service, Namikiteru, via PC is charged based on time.
Q
Are there any group rate discounts available?
A
Yes, we provide group rate discounts only on the Fixed
Rate Plan (Annual Contract). As for details on the discount rates, please contact
a DOCOMO USA account manager in charge of your company.
Q
When applying for BlackBerry Convenience Pack、are wireless
Data + Voice charges paid to NTT DOCOMO USA?
A
No, BlackBerry Convenience Pack wireless Data + Voice
charges will be billed separately by AT&T.
Q
Is it possible to modify the service plan after activation?
A
Yes, it is possible.
However, based on the service plan you are enrolled in there may be a cancellation
fee, so please verify before proceeding with a service cancellation.
